Why Choose ProTech?
We are the “Triad’s True Carpet Cleaning Experts”, but there is more to it than that.
What Sets Us Apart
All ProTech Carpet Care cleaning technicians are certified by the Institute of Inspection Cleaning & Restoration (IICRC). In addition, our owner is a certified Senior Carpet Inspector and Master Textile Cleaner. No other Triad cleaning company can say that.
Cutting Edge Technology & Techniques
We outfit our technicians with the latest, most efficient cleaning systems and products to ensure the best possible clean. In addition, we stay up-to-date on all of the best practices in our industry—including customer service and experience standards.
20+ Years Serving the Triad
At ProTech, we believe it is a real honor to have an opportunity to serve our friends and neighbors. We know that this community is responsible for our success and we work everyday to live up to expectations of our clients. Thank you for choosing us!
Over the Phone Estimate
When we receive your call, we will ask for an overview of your issue. Unsure of exactly what you need? No problem! When know exactly what to ask you in order to get the details we need. This is the logical result of decades of experience responding to client inquiries. We will also do our best to answer any questions you have may at this time. From there, we can go over a preliminary estimate and scheduling.
You can count on us to keep our appointments because we know your time is valuable. We are big on respect at ProTech. Not only will we respect your time, but we will also respect your home. All PTCC technicians have undergone background checks in addition to their professional training. We pride ourselves on being trustworthy, prompt, well-groomed, and courteous. And please, if ever you have a negative experience: do not hesitate to let us know.
This where we analyze the cleaning needs of your home or business for ourselves. Not only will we determine which procedures, techniques, and products to use, but we will also explain the results of our audit (if you want us to). This is also where we confirm or alter the initial quote based on what we find. The more info we get at step 1, the closer to the real cost and results your initial estimate will be.
This is what you called us for: where we take our skills and make your carpet seem like new again. We take into account both our own judgement and any requests you might have had for us during the on-site consultation. We combine knowledge, experience, and the most powerful cleaning equipment and products to get the job done right, the first time. This is where you realize that you made the right choice when you called us.
Ensure Customer Satisfaction
We are dedicated to customer satisfaction. That is why we offer a 100% money back guarantee. If you are not satisfied for any reason, let us know and you are entitled to a full refund. We can only offer such a promise because we do good work. In over 20 years serving the Triad, we have only rarely had clients that were not satisfied. In truth, the vast majority of our clients are more likely to leave a review than ask for their money back.
Credentials & Capabilities
Carpet Cleaning Techniques
Hot Water Extraction
Learn more about our methods here.
Furniture & Upholstery Cleaning
Stone, Tile, & Grout Cleaning
Air Duct Cleaning
Fire & Water Damage Restoration
Pet Damage Remediation
Learn more about our services here.
Need More Proof?
Hearsay is all well and good.
But we know that seeing is believing.
So take a look at our work: