Our Story
ProTech Carpet Care has been serving the Triad faithfully since 1996.
We started small and humbly, like most local service industry professionals. Now, we are one of the best-reviewed carpet cleaners in the entire state. We have NEVER received a negative review. A lot of that has to do with the modest beginnings.
By starting with humility, we were eventually able to gain something that truly sets us apart. ProTech started with education from day one. It was obvious early on that the best way to serve our clients is through our own education
The IICRC is the number one authority on carpet cleaning standards. We worked hard to attain IICRC certification within our first five years and have never let it slip. Today, all ProTech technicians are IICRC certified. And our owner has gone beyond the basics to attain Master Textile Cleaner and Senior Carpet Inspector Certifications.
About the Owner
Meet Kevin Conrad
(A letter from the ProTech Marketing Team)
Kevin loves carpet cleaning. No really… Kevin LOVES to clean and restore carpets.
In ProTech’s original About Us information, Kevin literally called the carpet cleaning and restoration industry “one of his first loves”.
And he was not joking.
If you’ve EVER heard the man talk about carpet care, you know this to be true. In fact, Kevin is an incredible resource for all textile maintenance information.
Don’t believe us?
Check out ProTech’s online reviews or speak to the man yourself. Any doubts will soon fade away.
As an owner/operator, Kevin’s passion trickles down to every member of his team. He takes his technicians for yearly certifications by the IICRC.
This costs valuable time, but it also costs money. Ask Kevin about the expense and he’ll tell you that it’s the only way to maintain the quality his clients deserve. I
t’s no wonder ProTech has never earned a negative review online. It’s also no wonder that ProTech has been able to earn lifelong customers.
After all, no business deserves repeat business like those that truly care about their customers.
Call now at (336) 202-2061 to learn what a true carpet cleaning expert can do for you. Or, continue reading to see how real passion for your industry can benefit an entire community.
Kevin Conrad Owner
Senior Carpet Inspector
Master Textile Cleaner
Owner of ProTech Carpet Care
Why We Call Ourselves “The Triad’s True Carpet Cleaning Experts”
It’s more than a tagline. It’s the truth.
For over two decades, ProTech has served the Triad with pride.
In that time, we’ve had the privilege to help out many members of our community. Sure, people call us to clean carpets. But we do our very best to exceed expectations.
This is more than just a business goal, it’s:
Our Mission
ProTech strives to positively impact both our industry and our community in several ways:
- Provide the Highest Quality Floor & Textile Cleaning Service Possible. This requires not only a top-notch education, but also the most modern technology and cleaning compounds available. We do everything possible to stay on the cutting edge of the cleaning industries we’re apart of.
- Extend the Life of Household Textiles for Years to Come. Proper maintenance always saves you money in the long run. Carpets and other textiles are no different. We help our clients put off potential replacement costs, sometimes indefinitely. This is a major benefit of professional cleaning.
- Educate Our Clients on How to Take Care of Their Own Textiles. Professionals are needed, yes. But there are many things you can do yourself to keep your textiles looking good. We aren’t shy about the steps you can take on your own. In fact, we encourage our clients to own the process.
- Help Our Clients Save Money by Helping Keep Carpet Warranties Active. Virtually all carpet cleaning warranties require regular cleaning from an IICRC certified technician (usually every 18-24 months) to stay active. Luckily, ProTech can help you stay up-to-date and prepared for future claims.
In the end, ProTech simply does what other cleaners do not.
We educate ourselves. We educate you. We push service-industry standards higher.
We do all of it because we actually care. And we hope that it shows.
We're ready to get started if you are.