Why Choose ProTech?

We are the “Triad’s True Carpet Cleaning Experts” — but there is more to it than that.

What Sets Us Apart

Supremely Qualified

All ProTech technicians are certified by the IICRC. Our owner is a certified Senior Carpet Inspector and Master Textile Cleaner — no other Triad cleaning company can say that.

Cutting Edge Technology

We outfit our technicians with the latest, most efficient cleaning systems and products, and stay up-to-date on all best practices in our industry including customer service standards.

20+ Years Serving the Triad

At ProTech, we believe it is a real honor to serve our friends and neighbors. We know this community is responsible for our success and we work every day to live up to our clients’ expectations.

Our 4-Step Process

Professional carpet cleaning that delivers results

1

PRECONDITION

The first step in the hot-water extraction process is the preconditioning of your soiled carpet with an alkaline cleaning agent.

2

GROOM

Preconditioning is followed by going over the surface with a grooming brush and allowing the cleaning agent to settle into your carpet’s fibers.

3

RINSE

Next a hot-water extraction machine uses hot water mixed with an acetic acid solution to rinse out the preconditioner and balance the pH.

4

VACUUM

Lastly, technicians use professional vacuum machines to remove the hot-water solution from your carpet. Your carpet will need more time to dry completely.

Credentials & Capabilities

Carpet Cleaning Techniques

Hot Water Extraction — This is the technical name for “steam cleaning”. We spray an alkalizing pre-conditioner into your carpet before manual or mechanical agitation. Then we cycle hot water through the carpet, simultaneously vacuuming to remove soil and moisture together.

Absorbent Compound — We apply an absorbent compound saturated with detergents to the carpet. We then work it in with brushes or counter-rotating brush machines. The absorbent compound will emulsify oils and suspend soils in the compound itself, to be removed vacuuming.

Bonnet Cleaning — A mix of water and detergent is sprayed onto the carpet. A rotary machine with a cotton-rayon bonnet is sprayed with the same solution and spin buffed over the carpet to absorb any soils that have been released from the carpet. This technique requires true expertise.

Encapsulation — A surfactant with a co-polymer is sprayed on the carpet and then worked into the carpet with a cylindrical machine or a counter-rotating brush machine. The soils are encapsulated within the solution and left to dry. Soil becomes embrittled and is removed by vacuuming.

Carpet Shampooing — A foaming surfactant is applied and agitated into the carpet with a nylon brush shampooing machine. Soils are suspended and removed by wet vacuuming.

Learn more about our methods →

Related Services

Furniture & Upholstery Cleaning — We routinely save clients money on reupholstering. We handle upholstered furniture, leather, window treatments, mattresses, and more.

Stone, Tile & Grout Cleaning — Removing years of dirt and grime from your tile or stone can make your bathroom or kitchen feel brand new.

Air Duct Cleaning — This may be our most beneficial service. Poor indoor air quality is a huge health risk — we pitch this to every client.

Fire & Water Damage Restoration — Don’t give up before talking to real restoration experts. Many carpets can be saved.

Learn more about our services →

What Our Clients Say

Read what our satisfied customers have to say about ProTech Carpet Care:

      EXCELLENT  
   Based on 47 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Ty Murray 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great work! Great service.
  
 
      Posted on Google  
   
   Aaron Foy 
 
 
 
 Trustindex verifies that the original source of the review is Google. I usually don't do reviews unless the customer service is bad or real good. Pro-Tech Carpet is GREAT! I've them twice and haven't been disappointed yet! They will continue to get my business! Thank you for great communication and service Sir!!!
  
 
      Posted on Google  
   
   Jacob Williams 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very professional, knowledgeable and efficient! Will be using again in the future.
  
 
      Posted on Google  
   
   Stephanie Sedberry 
 
 
 
 Trustindex verifies that the original source of the review is Google. Kevin and Dylan came today and cleaned the carpets in my home.  They used a hot water extraction method, and it looks great! The carpets dried really fast - in @ 2 hours.  I'll definitely use this company again.
  
 
      Posted on Google  
   
   Kendra Hensley 
 
 
 
 Trustindex verifies that the original source of the review is Google. Kevin and his team did an excellent job with our carpet and mattresses! We are amazed at how well all of the spots and stains came out after endless spills and stains left from our small child and new puppy! They are very professional and awesome to work with for any flooring needs!
  
 
      Posted on Google  
   
   andrewabdalla 
 
 
 
 Trustindex verifies that the original source of the review is Google. Professional service and quality work.
  
 
      Posted on Google  
   
   Wendy Whitehead 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent job!! Carpets and tile look amazing!!
  
 
      Posted on Google  
   
   Georgia Sipe 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have been using Kevin’s services for the last six years. He does amazing work and is always prompt. Highly recommended I have pets and he can remove stains. This last time he even removed paint for me when I was careless.