Check for IICRC Certification

The IICRC (Institute of Inspection, Cleaning and Restoration Certification) is the gold standard in the cleaning industry. Certified technicians have passed rigorous testing on proper techniques, chemistry, and safety. Always verify that any company you hire holds current IICRC certification — ProTech Carpet Care is a proud IICRC-certified firm.

Read Real Reviews (Not Just Their Website)

Google Business, Yelp, and the BBB are your best friends when vetting a local carpet cleaner. Look for companies with a large volume of recent, detailed reviews — not just a handful of vague 5-star ratings. Pay attention to how the company responds to any negative reviews, as this reveals their commitment to customer service.

Beware of Bait-and-Switch Pricing

Some carpet cleaning companies advertise extremely low per-room prices only to add on mandatory fees for stain treatment, pre-spray, deodorizer, and furniture moving once they are in your home. Always ask for an all-inclusive quote in writing before the job begins. ProTech provides transparent, upfront pricing with no hidden fees.

Ask About Their Equipment & Methods

The single most important factor in carpet cleaning quality is the equipment. Truck-mounted hot water extraction is widely considered the most effective cleaning method by the IICRC. Portable machines simply cannot match the heat, pressure, and suction power of a truck-mount. Ask your cleaner what type of equipment they use.

Why ProTech Carpet Care is the Right Choice

ProTech Carpet Care has served the Greensboro, Winston-Salem, and High Point communities for decades. We are IICRC-certified, use powerful truck-mounted equipment, provide 100% transparent pricing, and back every single job with a satisfaction guarantee. We are not happy until you are.

Contact us today for a free, no-obligation estimate for your home or business.